Badass Customer Service

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Thank you for shopping at Badass Girl World Shop!
​It is our desire that you are 100% psyched about your Badass purchase​.
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 Order Turn Around Time (TAT):
Our Badass Girl products  are made to order, which impacts TAT. Please keep this in mind if you are in a hurry.

• Order Fulfillment TAT: Clothing items are typically ready for shipping 3-5 business days from the date ordered.   
• Shipping/Delivery TAT: We do not have expedited delivery at this time. Please allow for an additional 5-8 days for delivery. We hope to improve our production and delivery options in the future. Until then, we appreciate your understanding.
• Shipping Cost:   
  
  • T-shirts - $5 for the first T-shirt + $0.75 for each additional. 
  • Coffee Mugs - $5.75 for the first - $.75-1.50 for each additional.
    

Return Policy:
We are happy to exchange or accept returns of unused items within 30 days from when the order was received OR within 30 days from the estimated delivery date for orders lost in transit. Please review product descriptions for sizing information ensure proper fit and minimize returns.

• To initiate a return:  Please  send an email to BadassCustomerService@BladeRidge.com.   Indicate  name used on the order,  the  order # and    well as  the reason for the return.  Mail the unused item(s) to the address listed below (not the address on the packing slip). Once received, we will issue you a refund.
• Issue or Defect: If there is an issue or defect with any item  we will gladly refund or exchange the item at no charge. Please send a picture along with an explanation of the defect to  BadassCustomerService@BladeRidge.com to begin the  refund/replacement process. No need to return defective items unless directed to do so.  

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Feedback:
We  welcome your feedback as we embark on this adventure.  Don't forget to join the Badass Girl Club to get  updates on the Badass Girl comic and graphic novel releases, comic convention participation,  special promotions and new product offerings.

BadassCustomerService@BladeRidge.com

Address for Returns/Exchanges:
Badass Girl World Shop
c/o Blade Ridge Entertainment
​P.O Box 427
Monticello, MN   55362